Privacy Policy

Who we are

Our website address is https://vapentech.com Vape n Tech

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We use Payfast as our payment gateway, therefore their privacy policy and terms of use apply

Google Recaptcha is used to secure our forms across our website. By entering your details in our forms, you agree to their privacy policy and terms of use

Who do we share your data with

If you request a password reset, your IP address will be included in the reset email

We may make use of third-party APIs and plugins, which we may at times choose not to disclose for security reasons, to keep your shopping experience safe and secure

Our website developer may have administrative rights to our website for development and maintenance purposes. The developer will never process any of your information except for purposes that align with their roles and responsibilities, to give you a seamless online shopping experience

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights do you have over your data?

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Terms & Conditions

Free Delivery

All orders over R799 automatically qualify for free delivery

100% refund

A 100% refund is solely applicable to products that have not been used. Once a product is used by the customer, the product can no longer qualify for a refund

Return

All unused products can be returned for 100% refund within 7 days of purchase

Replacement

All unused products are eligible for replacement with another product within the same price range. Should the product being replaced be lower than the new product, the customer will have to pay the difference. However, should the product being replaced be higher than the new product, we will have to pay the customer the balance or offer a product for the price equivalent to the balance

Delivery

While we aim to deliver on time, there can be complications beyond us that may delay delivery. Such as strikes, accidents, misplaced packages, and other inconveniences that may happen while the package is with our delivery partner

Age restrictions

All products under the category vapes, hubbly & self-defense are only for sale to persons over the age of 18. By making a purchase on our platform, you agree that you are over the age of 18

Health hazard

Smoking can be highly addictive and may cause health issues, Vape n Tech believes that everyone who buys any product intended for smoking or related to smoking understands the health risks involved.

Vape n Tech will not be held responsible for any health issues caused by any of our products, as these products are only for sale to persons over the age of 18, and understands that these products can be harmful

Self-defense products

All our self-defense products are meant to help people defend themselves. These products are not meant to intentionally inflict harm on anyone for any other purpose except for self-defense

The use of these products with the intention to harm someone who is not a threat to you can be considered a criminal offense

Last Updated: 08 October 2023